Insurance Policies for Residential Property Series – Things should know when making a claim

If your property suffers damage/loss, first of all, you must notify your insurance company in writing with full details as soon as possible. Secondly, you must take the necessary measures to mitigate further loss/worsening of the situation. If temporary repairs are required to stop further damage, you should ensure that these are carried out immediately and the bills of work done should be kept as part of your claim. An example of temporary repair is to use a waterproof polyethylene/plastic sheet to cover damaged area to avoid further damage by rain water. If the repairs required are of a permanent nature, you should obtain estimates and send them to your insurance company for approval.